Network Rail has now launched the second part of its ten-year Network Operating Strategy, also known as Net Ops 2.
The strategy recommends how to better enable operational teams to deliver improved train services for customers and passengers.
The railway needs many key skill areas to run effectively. This includes railway operators, civil, signalling, electrical and mechanical engineers. Whilst the engineering disciplines have well-defined standards and career structures, operations has struggled to develop a similar clear identity.
Net Ops 1, published in Summer 2020, focused almost wholly on issues within Network Rail . For the second phase of the Network Operating Strategy, the same extensive consultation process was used to incorporate operational colleagues from across the industry – including senior leaders from both train and freight operating companies as well as supporting organisations such as the RSSB – it used their views to set clear improvement targets.
Net Ops 2 focuses on three core areas for improvements; people, change and technology, and process.
In addition, there is a series of goals and actions that operational teams can take to help guide them in developing their operations models and structures.
The strategy is a part of Network Rail’s Train Service Delivery strategic theme, which aims to improve how operational professions are developed whilst delivering a high performing railway.
Oliver Bratton, director, network strategy & operations, system operator, said: “Net Ops 2 is about collaboration, coming together as a whole industry to use our experiences and expertise to ensure that we’re working towards creating a railway we can rely on now and in the future.
“The strategy endorses the need for operations to develop its people, embrace change and new technologies that will enhance ways of working, and examine agile processes and opportunities through freight.
“It is critical, now more than ever, that we have a common vision for Operations which this strategy sets out to address.”
Daniel Mann, head of operations, Rail Delivery Group, said: “Improving how we run train services for customers and passengers supports ongoing work across the industry to welcome people back to rail and will strengthen the country’s recovery from the pandemic. The second phase of our Network Operating Strategy will be at the heart of this improvement, using strategic recommendations developed by operational colleagues from across industry.”
The second phase of the Network Operating Strategy was published on 8 September.