HomePeopleCommunityChanging Places toilet opens at London Euston

Changing Places toilet opens at London Euston


A new fully accessible Changing Places toilet has been opened at London Euston station to cater for the needs of those with profound and multiple disabilities.

Standard accessible toilets, as found all around the UK rail network, do not meet the needs of all disabled people. A Changing Places toilet facility has:

  • A height-adjustable adult-sized changing bench;
  • A ceiling mounted hoist;
  • A centrally placed toilet with space either side;
  • Non-slip floor;
  • A height-adjustable washbasin;
  • An emergency alarm.

Located opposite the existing toilets on the eastern side of the station, the new Changing Places toilet is intended to give those disabled passengers, their carers, assistants and families the confidence to travel through Euston station.

Loraine Martins, Network Rail.

Loraine Martins, Network Rail’s director of diversity and inclusion, said: “It is extremely important that we do all we can to ensure our facilities are as accessible as possible, for all our passengers, and I’m delighted that this Changing Places facility is now open.

“We want to offer the best possible experience for anyone who travels through Euston station, and this is an important step forward in making the rail network more accessible and inclusive for everyone.”

Karen Hoe, Changing Places manager for Muscular Dystrophy UK, which co-chairs the Changing Places Consortium, said: “We’re thrilled that London Euston has opened a Changing Places toilet today, and this will make travel more accessible for people with severe disabilities, including those living with muscle-wasting conditions.

Karen Hoe OBE.

“It’s a basic human right that everyone should be able to use a toilet that is appropriate for their needs with safety and dignity, and Changing Places toilets are a lifeline for the 250,000 people across the UK who rely on then.

“We encourage more train stations to install a Changing Places toilet to help tackle the exclusion that so many disabled people face on a daily basis. Doing so would help make the travel experience more inclusive for people who rely on these toilets.”

Passengers can ask a member of staff to get access to the Changing Places room or use the contact information posted outside the toilet entrance.

Changing Places toilets are available at a number of other Network Rail stations around the country.


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