HomeBusinessSouthern installs additional eTicket readers

Southern installs additional eTicket readers


With over half the train tickets sold in the UK now digital, Southern is busy installing barcode readers on the gatelines around its network.

After an initial trial that saw readers integrated with some gates, more have now been added so that every single gate at a number of stations now has a barcode reader. The list includes Angmering, Ashtead, Barnham, Bexhill, Bognor Regis, Dorking, East Grinstead, Haywards Heath, Lancing, Leatherhead, Littlehampton, Polegate and Reigate.

Southern has been adding barcode readers to its gatelines around the network.

Digital eTickets are ideal for advanced singles, peak and off-peak singles, and peak and off-peak day return tickets. They can be bought instantly on the train firm’s OnTrack app or website.

Chris Fowler, Southern Railway.

Customer services director Chris Fowler said: “Barcode eTickets are quick to buy and convenient to use so we’re steadily adding them to more and more ticket gates across our stations to make life easier for our customers.”

Southern has launchesd a ‘Fly through the station’ promotion to promote eTickets, which both cut down paper waste and also assist with social distancing – still important to many people in these post-pandemic days.

Jacqueline Starr, RDG.

Rail Delivery Group chief executive Jacqueline Starr added: “We’re making it easier for people to buy train tickets with people rapidly switching to buying online and now using digital tickets for half of all journeys.

“Investment in smart ticketing across the network has made train travel quicker and easier as people can get their ticket straight to their phone.”


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