HomeBusinessRail Delivery Group: prepare for more COVID-related timetable changes

Rail Delivery Group: prepare for more COVID-related timetable changes


The Rail Delivery Group (RDG) has said that more timetable changes are likely over the next fortnight.

It said temporary timetables would take into account setbacks caused by the COVID-19 omicron variant, which is causing staff shortages and also dropping demand for train travel. The timetables would also work to cater for known peak travel times, providing transport for key workers, school pupils and those who cannot work from home.

Any adjustments would also ensure key freight services can continue to move vital goods such as medicines and food around the country.

It is hoped that changing the timetables will result in fewer short-notice cancellations.

Train operators will also look to add more carriages to services where possible to assist social distancing. COVID-tackling cleaning measures are in place, and the ‘Book with Confidence’ programme means customers can cancel up to the evening before travel without facing a fee.

Passengers are also able to use their ticket on another train if the service they have booked has been cancelled.

Susie Homan, director of people, operations and railway strategy at the Rail Delivery Group, which represents train operators and Network Rail, said: “The temporary timetables that rail companies are putting in place, with government support, will help ensure more reliable services with fewer short notice cancellations so that we can continue to get people and goods to where they need to be.  

“The government has supported the railway with over £15 billion since the start of the pandemic and it makes sense to better match the number of trains that are running with the number of people travelling so that the industry gets the most out of every taxpayer pound and doesn’t take more than its fair share of public money.

Anthony Smith, Transport Focus.

“We would advise anyone travelling to check online before they set out on their journey or to sign up for automatic alerts from National Rail Alert Me.”

Chief executive of the independent watchdog Transport Focus, Anthony Smith, said: “Amending timetables is a pragmatic response to rising staff illness if it prevents chaotic last-minute cancellations. But services must still meet the needs of those who have to travel, especially key sector workers.

“Operators must protect first and last services, provide enough space to keep passengers at a safe distance from each other and flexibility so that tickets can be used on alternative routes or times. Passengers will want to see a reliable timetable and accurate information so they can plan their journey with confidence.”


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