Rail freight operator DB Cargo UK has appointed a new chief operating officer.
Starting with immediate effect, it has chosen Neil Ethell, formerly the company’s head of operations and service delivery.
Neil has more than 20 years of experience in the field of logistics, having joined the company in 2002. In his time with the business, he has held a number of senior roles, developing an in-depth knowledge of rail freight operations, service delivery, asset and resource management.
He said: “I am relishing the challenge of joining the UK Board at a time when the industry continues to face some significant operational challenges as we emerge from the pandemic and post Brexit transition period.
“The world of rail freight is changing and we need to change with it to ensure we can continue to deliver safe, reliable and sustainable services that not just meet but exceed our customers’ expectations in the future.”
Neil’s appointment is the latest in a series of UK Board changes which have been made by the company’s new CEO Andrea Rossi.
He announced a new strategy to achieve the company’s vision of becoming the first choice for rail logistics in the UK earlier this year.
Andrea said: “Neil’s promotion comes after a rigorous selection process and I am looking forward to working with him and the rest of the UK Board to further improve the overall customer experience provided by DB.
“To coincide with Neil’s appointment, we are also taking the opportunity to make a number of internal, organisational changes to strengthen links between our sales and service design functions which I’m confident will make us much more agile and responsive to our customers’ needs.”
As a result of these changes, head of sales Roger Neary will now become chief sales officer, a title which DB says more accurately reflects his position within the company and wider industry.