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Network Rail urges forethought as festive market hits Birmingham

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Network Rail is asking passengers using Birmingham New Street station to ‘think in threes’ as a major festive event gets underway.

Numbers using the station are expected to surge with the return of the Frankfurt Christmas Market on 4 November.

Millions of people are likely to visit Birmingham for the market, which runs until 23 December. The event had to be cancelled last year because of the pandemic.

During 2019’s opening weekend, more than half a million people used Birmingham New Street station and, after a year off, station staff have been busy preparing for its comeback.

Network Rail is advising rail travellers that, as in previous years, queuing systems may be used at exceptionally busy times to safely allow people to board their trains home.

Steven Ireland, Network Rail.

Head of stations and security for Network Rail’s Central route, Steven Ireland, said: “We’ve loved welcoming passengers back to the station over the last few months and the fact the Christmas market is coming back is a huge boost after the tough 18 months we’ve all had.

“It means the festive season has started, but it also means the busiest time of the year is here for our station team.

“There will be extra staff in place across the station to provide advice and information and help keep passengers safe throughout the festive season.”

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