An eight-car London Overground train travelling at slow speed hit buffers at Enfield station at around 08:20 on Tuesday 12 October 2021.
Around 50 people were evacuated from the train by Transport for London and station staff.
Two people were treated for minor injuries by London Ambulance Service crews.
Station Commander Jim O’Neill of London Fire Brigade, who was at the scene, said: “The train had hit the buffers at the station, which is at the end of the line, and gone up over the top of them.
“Firefighters carried out a systematic search of the train to ensure there were no further people on board. Crews assisted station staff to make the scene safe and a recovery operation will now be carried out.”
Ellie Burrows, Network Rail’s route director for Anglia, added: “The driver is being treated for shock and there are reports of a few minor injuries. Emergency services including the British Transport Police are on site and an investigation is underway.”
Rail regulator the ORR sent two safety inspectors to assist emergency services and help establish the full circumstances surrounding the incident.
UPDATE: 13 October 2021
Ellie Burrows, Network Rail’s route director for Anglia, updated her comment from the day before: “Following the incident at Enfield Town yesterday, Network Rail engineers, along with teams from Arriva Rail London and Alstom, have worked overnight to recover the affected train.
“This has been removed and repairs to the track at the station have been completed. “The line reopened at around 8:30 this morning and a good service is now operating.
“We would like to thank all involved in responding to the incident yesterday and thank any passengers whose journeys were impacted for their patience while we completed these repairs.”