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RDG: disabled passengers should feel confident travelling

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The Rail Delivery Group has said it will support a UK Government strategy to improve access for disabled passengers using the UK rail network.

The Department for Transport has outlined how they will try to improve access across the entire network in an audit of all UK train stations. The initiative, part of the Williams-Shapps Plan for Rail, has already begun, the UK Government has said. It will identify where improvements need to be made, highlight success, consult disabled passengers, and form a new database to enable travellers to better plan their journeys.

Jacqueline Starr, RDG.

The Department for Transport has said it will also work with Network Rail to install tactile paving on all station platforms.

In response, Jacqueline Starr, Rail Delivery Group CEO, said: “We want disabled people to feel confident on their train journeys and the measures to improve customer information and install tactile paving will help to achieve that.

“We will support the government’s strategy while continuing to develop our new Passenger Assistance app as part of our ambition to make train travel accessible and inclusive to everyone.”

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