West Drayton station has seen a range of improvements ahead of the Elizabeth line opening next year. The main changes include a newly revamped ticket hall with glass and steel extension, and two new lifts for step-free main platform access.
There’s also a new covered walkway and footbridge, gateline and customer information screens.
Another lift at the station entrance has also been brought into use, and all three are assisted by a new lift at Platform 1. This means four of the station’s five platforms will be step-free for current timetabled operations and fully step-free by the end of the year.
The station, which opened in 1838, has undergone a range of improvements in recent years following the completion of the main ticket hall in 2019.
In addition to the aforementioned changes, the station also has extended platforms ready for the longer, 200-metre Elizabeth line trains.
Work around the station to improve the local environment and public realm is being carried out by the London Borough of Hillingdon. It is expected to be completed in early 2022, delivering improvements to roads, pavements, and pedestrian areas to complement the station works.
Deputy Mayor for Transport, Heidi Alexander, said: “The improvements at West Drayton station will make a huge difference to passengers, with step-free access, a revamped ticket hall and increased space enabling better journeys for all.
“As we get ready for Elizabeth line services to start next year, it’s exciting to see changes being made at so many stations that will benefit customers for years to come.”
TfL’s chief operating officer for the Elizabeth line, Howard Smith, said: “Customers using West Drayton station will notice quite a transformation in preparation for the Elizabeth line.
“Not only is there a new, lighter and brighter entrance making the station feel more welcoming, but the installation of lifts in this Victorian-era station vastly improve the accessibility and make journeys significantly easier for many.”