Jacqueline Starr, CEO of the Rail Delivery Group, and Elaine Clark, chief executive of Rail Forum Midlands, have both been appointed to the industry-wide Council of the Rail Supply Group (RSG).
In December 2020, Jacqueline Starr took over from Paul Plummer as chief executive officer of the Rail Delivery Group (RDG), which brings together the companies that run Britain’s railway into a single team with one goal – to deliver a better railway. Her passion and expertise in bringing the industry together to deliver better customer experience will be central to her role with RSG.
Talking of her appointment, Jacqueline Starr said: “I am delighted to be joining the Rail Supply Group Council, and to be representing train operating companies. The rail supply chain plays an important role in ensuring we deliver the best possible service to our customers, which will be more important than ever as we look to attract people back to rail and support a green recovery.
“In the wake of the pandemic, the railway will need to adjust to a new environment that reflects the changing needs of our customers and the imperative to reduce whole system costs. Meeting these challenges will require ingenuity, innovation and agility – all of which the supply chain excels in. I look forward to working with the RSG Council to support a vibrant UK supply chain and to deliver a railway that has customers at its heart.”
Elaine Clark heads up Rail Forum Midlands (RFM), a national industry association based in Derby, at the centre of one of the largest clusters of rail businesses in the world. With some 250 members, RFM has been leading the Rail Sector Deal ’Midlands Pilots’ project, which is specifically designed to encourage SME growth through collaboration and schools engagement.
Elaine Clark said she was honoured to join the Rail Supply Group Council to represent the Midlands and the wider rail supply chain. “The RSG has an important role to play, working with government to ensure the environment is conducive for our industry to thrive,” she added. “I believe this means working in partnership to achieve a safe, sustainable and affordable railway for all our customers.
“In particular, through RSG, I will be working hard to make sure we understand the crucial role that SMEs play and the new opportunities they bring.”
In 2020, Elaine was instrumental in establishing a series of ‘Dragon’s Den’ style events in which SMEs were given the opportunity to collaborate and respond to clients’ needs. Several successful pitches are now being taken forward by clients and RFM is planning further events to address some of the industry’s biggest challenges including decarbonisation.
Philip Hoare, chairman of the Rail Supply Group, spoke of the two appointments: “The Rail Supply Group is driven by accomplished individuals who are ready to use their experience and expertise to implement positive change for the entire rail industry.
“I warmly welcome Jacqueline and Elaine, two such leading experts, to the RSG. Each brings their unique and much needed expertise at a pivotal time for our industry’s ambition to build back better.”