The new White Hart Lane station on London Overground has been opened by Transport for London (TfL).
Its design has been carefully planned to provide quicker and easier access for local commuters as well as for visitors attending matches or events at the new Tottenham Hotspur stadium, when usage typically increases by around 100 per cent.
An airy ticket hall sits at the heart of the station, providing direct access to the platforms so that customers can move between the street and trains more quickly. Two new station entrances provide better access to the ticket hall, one on Love Lane creating a better connection with Tottenham High Road and the second providing access via Penhurst Road for the first time.
Bigger, brighter and more accessible, the transformed station will include step-free access from street to platform for the first time once two new lifts are brought into use in early September.
These lifts will operate in addition to two fixed staircases to each platform, one for everyday use and a second that can be opened on event days to help customers board trains more easily and reduce platform congestion.
The new station building’s design acknowledges the local heritage. The triangular sections of the station façade symbolise Tottenham’s horticultural past, with reference to the glass greenhouses that once dominated the area. The terracotta pot cladding, which covers the eastern and western façade, acknowledges the time these were manufactured on White Hart Lane from clay sourced in local pits.
TfL has introduced several measures to improve passengers’ experience. These include more visible signage within the ticket hall and increasing the number of ticket vending machines from three to four, to make buying tickets and topping up Oyster cards quicker and easier. New cycle parking, improved CCTV and on-street signage at the station will help people continue their journey on foot or by bike.
Rory O’Neill, TfL’s general manager for London Overground, said: “The transformed White Hart Lane station is a great addition to the London Overground network and better supports and reflects the changing area it serves. Its unique design acknowledges the history of the area but provides modern day facilities, including more station capacity which will be vital on event days, step-free access and more ticket vending machines.”
London Overground staff will continue to be highly visible throughout the station, from 15 minutes before the first train to 15 minutes after the last, to assist customers as needed.